THE HOME AND ITS SPACES

How do we design a robotic cleaning product that takes into account the way people navigate the spaces in their homes?

IN BRIEF

An American technology client was working to develop a new generation of robotic products for the domestic setting. My team and I went to the homes of various  participants and studied how they clean.

MY ROLE IN THE PROJECT

User Research

  • Analyzed and synthesized data from transcribed interviews into insights

  • Generated user insights

Expert Research

  • Analyzed and synthesized data from transcribed interviews into findings

Design

  • Ideated product features

  • Developed personas from user insights

  • Developed scenarios with personas to illustrate design recommendations

The product, the Roomba 980, has launched.

Read about it here.

Since our recommendations will be incorporated into future software updates, the results of our work are still covered by NDA.

© 2020 by FELICE LING